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SUPPORT

DayDayUP Family Support

We are here to help with questions about task check-ins, rewards, local data, and using the app.

Contact Us

Email Supportff@fengfeng-tech.cnPhone Support+86 150 4778 8125

Please include the app name, your iOS version, steps to reproduce the issue, and relevant screenshots. Do not send children’s photos or other sensitive personal information by email.

Frequently Asked Questions

Where are task and photo records stored?

Family members, tasks, rewards, coin records, and photos are stored only on the current device. They are not synced to a server.

How do I change an avatar, task photo, or reward photo?

Use the related edit page in the app to choose a photo or take a new one. iOS may ask for camera or photo-library permission the first time you use these features.

How do I delete app data?

You can delete individual items in the app, clear the app’s data in iOS Settings, or uninstall the app. Cleared or deleted local data cannot be recovered.

Why is there no cloud sync?

DayDayUP Family is designed around local privacy and does not provide online accounts, cloud synchronization, or social features.

Privacy Policy

Please read the DayDayUP Family Privacy Policy for details about local data and permissions.

Developer Information

Ordos Fengfeng Electronic Technology Co., Ltd.
Section A, Floors 2–9, Xingda Sunshine Complex, Yingbin Street South, Xiyuan Road East, Shulinzhao Town, Dalad Banner, Ordos, Inner Mongolia, China.

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